Recently, my wife and I were in San Diego, California. The public transportation there is among the best in the country, so our plans for downtown included taking a trolley or a bus, rather than driving and trying to find parking. We had heard of Uber, but really had very little idea as to what it was, other than some sort of taxi service.
We stopped by an information station, which was set up just outside of Petco Park, to ask which trolley or bus would be the best to get us back to the house we were renting. The lady at the counter asked, “Have you tried Uber?”
We had previously used taxi services around our home region, but were dissatisfied with the outdated, overpriced and slow service. We weren’t too enthused to even hear about an alternative, but we were immediately interested when she told us our first ride would be free, thanks to a referral system that the company has.
We signed up for the app and hailed our first Uber ride. The car was not only clean, the driver was extremely friendly, offering us bottled water and arriving to pick us up within 2 minutes. Uber drivers usually don’t even accept tips, as everything is done via credit card on your mobile app. We were hooked!
We decided to forgo public transportation for the remainder of our trip, using Uber and the alternative company, Lyft (which works the exact same way) for every trip we needed during vacation. The average cost of a 20 minute trip was $11, but since we both had the app, we had 2 free trips with Uber and 2 free trips with Lyft, saving us nearly $50.
I thought, “Surely there are some drivers who are not as professional, or have dirty cars, or not as courteous.” After ten trips via the services of Uber and Lyft, we didn’t encounter a single issue. The longest we had to wait for a driver was seven minutes and that was because they encountered traffic on their way.
When we arrived back at the airport, we called a cab to take us to our car, which we parked in a garage about five minutes away. The cab took more than 15 minutes to arrive at the airport, the door didn’t work, the trunk was not clean when we put our baggage in, the car had an odd smell and there was no bottled water waiting for us. The worst part of it was, the cost for this quick trip – including tip – was $18.
Charleston and Huntington are two of the most populated cities in the state of West Virginia. Having an Uber or Lyft service could possibly offer a viable alternative for consumers who want a fast, affordable option for transportation, particularly with some KRT routes being removed and gas prices higher than surrounding states.